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Bathroom & Kitchen Reviews: What Our Customers Say

Since 1986, we’ve worked to provide our customers with quality bathroom and kitchen renovation work in Hamilton and elsewhere in the Halton region. Over the years, our customers have reached out to let us know how our work upped the value of their homes, made their lives easier, and provided joy for the whole family. Here are some of the kind words our customers have said:

Great Work

“Just a brief note to thank you for the great job you did on our lower bathroom. Linda and I never envisaged the final product would look so great. I also want to let you know that your crew, and in particular, Warren, were terrific – they were courteous, cleaned up every day and the workmanship was excellent. As you know, we will be redoing the master bedroom and we look forward to working with you on this project as well.” 

– Mike and Linda E., Oakville. 

A Special Thanks

“Thank you very much for all the help and patience. We are very pleased with the bathroom and the work your company has done. Warren and Chris were very professional, quick and quiet. Thanks again.” 

– Julie

Wonderful Work 

“We’d like to thank you for the wonderful job that was done in our bathroom. The guys doing the work were courteous and punctual. Your suggestions worked out great and we appreciated the professionalism, as this was the first time we have had work done; finding a contractor can be intimidating. It seems everyone has a horror story so we are grateful. The results are exactly what we had pictured. Best of all, we don’t have to fight to get the kids in the bath. If we need any future renovations or know anyone looking for a contractor, your company will be recommended.” 

– Mark and Jan G.


“I can’t believe it. We have one nicely completed “Beautiful Bathroom” by Brian Mildren and company! It is truly lovely and your finished room in even nicer than I have envisioned from our meetings and your computer drawings. I am thrilled! Our sincerest thanks to you for your remarkable work. Every time we’re in there, we’ll think about you, and the fun we had together during your actual installation days. In fact, we are so pleased that we can’t wait to have you redo the family room bathroom, as per your specifications. I will gladly hand out your cards and solicit business for you. I will also write you a letter of reference to show potential clients. Keep up the fine, professionals work.” 

- Mason and Donna B.

A Source of Pride

“I wanted you to know we have not forgotten all the March of Dimes has done for our family. Even more than before, we appreciate the new bathroom that you authorized for Beautiful Bathrooms to create for our mother. She recently had eye surgery that, unfortunately, has brought a lessening of vision rather than an improvement. It is now, more than ever, very important that she not have to use the stairs for her daily requirements.

“The bathroom Brian Mildren and his crew designed and built for us is quite a source of pride for Mom. She proudly shows it off to her friends and family. Everything was of great quality and work beautifully. We just wanted to show our appreciation for all you have done for our mother. Thank you so much!” 

- Angela

Quality Workmanship

“The letter will come as a surprise since the work you did for our home was many years ago. I am writing to commend you on the workmanship, professionalism and complete job your company did for us at the time. You yourself, Brian, did a lot of the work and you went above and beyond to please me. My husband and I were most happy with the completion of the bathroom. We would not hesitate to recommend your company to any person thinking of work to be done, and we already have passed your name along to friends.” 

– Y. Jones

Helpful & Supportive

“I want to thank you for the wonderful job you and your installers did for my bathroom. You made it easy to choose the fixtures – shower, sink, toilet, faucets, vanity, towel bars. When I had visited various home improvement stores in the past I was overwhelmed by all the choices and just gave up looking. You were very helpful and supportive with my choices while allowing me to make decisions that were right for me.

“You gave me a very useful and accurate estimate for the various options. The email proposals were detailed, explicit, and very helpful in having me choose exactly what I wanted. You kept me thoroughly informed every step of the way both via email and on the phone. You were always available for me to communicate with question and concerns. You were quite accurate in estimating the length of time that the reno would take. I’m told that is a rarity with contractors. You informed me when an unforeseen glitch occurred so that I knew that would create a delay.

“You gave up much of a Saturday in order to personally install the robe hook and then empty my garage – rather than sending a work on Monday to do the job. The final cost was not a surprise to me – well except that I thought maybe you would have added to it for a couple things that weren’t in the proposal. You have agreed to find another shower head and make adjustments so that I will get the kind of shower I wanted.

“All in all, you have been very professional from start to finish. I am hopeful that I will be buying a house in Dundas within the next year or so and if bathroom renovations are needed, you will be called. As well, I am recommending you to all my friends at THE bathroom contractor to contact. As well I know Ian Smith feels the same way.” 

- Unknown

Attention to Detail

“Thank you for the consideration you have shown us. Thank you for the respect you have given our property. Thank you for the attention to the little details. It meant so much to us. And especially thank you for your sense of humour and exceptional tolerance of Marcia’s demanding nature. It has been a pleasure having you work in our home.” 

– Alex and Marcia

Dream Project 

“Thank you very much for making a second bathroom, in our one and half storey house. Our bedrooms were on the second floor and our only bathroom on the main floor. It has always been our hope and dream to have a bathroom upstairs. You with the wonderful help of Warren Tilbury and Ian Jackson were able to accomplish this. Our whole upstairs is much more functional and the closet you put in the second bathroom helps a great deal as well.

“Warren was always in good humour even though the work was not easy and complicated by lack of space. We are indeed grateful to you all and wish you every success in the future.”

– Ruth and Yaacov G.

Worth the Wait 

“The bathroom looks great! It is apparent that your team cares about quality, rather than just getting it done. It was worth the wait!” 

– Anne

See more of what our customers have to say on HomeStars and Houzz. Give us a call to learn more about our products and services in Hamilton.

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